Managing Messages


Managing Messages

  1. Select the "Analytics" tile from your Digital Command Center Dashboard

Picture1_6.png

  1. Use the navigation bar to select the Messages page

Picture2.png

  1. Click Inbox to see the messages in your inbox or click Sent List to see your sent messages

Picture3.png

  1. Use the drop-down menu to filter messages by when they were received: This Month, This Week, or Today

Picture4.png

  1. Use the Search by Customer field to filter messages by customer

Picture5.png

  1. Click the eye icon to view the message

Picture6.png

  1. Click the arrow icon to respond to the message

Picture7.png

  1. Type your response into the pop-up and click Send

Picture8.png

Was this article helpful?
0 out of 0 found this helpful

Comments